1. What results can I expect?
Groove Commerce brings years of experience, best practices and borderline crazy obsession with getting results for our clients to every project we work on. Every project and client is different, but here are a few samples of the kinds of results we get for our clients.
2. Will I lose my SEO rankings?
At Groove Commerce, SEO is one of our core areas of expertise. One of the biggest concerns etailers have when considering a redesign is how to ensure their hard-earned organic rankings do not plummet in response to a new site design. This can be especially challenging when transitioning shopping cart platforms is involved in the redesign.
Whether it’s an eCommerce or lead generation website – we’ll keep all the things you’re doing right, and add in even more SEO juice. Find out more about our SEO services.
If you do nothing, you run the risk of becoming stagnant or even the steady loss of sales.
3. If I make big changes, will my business go backwards?
With change comes risk. But if you do nothing, you run the risk of stagnant or even steady loss of sales to competitors with superior websites. The first thing we do is benchmark exactly where you are now so we can measure any changes. Groove Commerce focuses on three key metrics – traffic, average order size, conversion rate. When you increase even just one of these metrics you’ll see sales increase. Increase all three and you have the opportunity of an exponential growth in sales. See examples of results our clients experience.
4. Isn’t it a headache to transition to a new platform?
Hey, we’ve all been there – the web project that took forever and ran into unexpected problems. Because we know how painful that is, we’ve set up a system and have a staff of in-house experts to streamline the transition process. We’re honest with you about how long it will take and what resources are necessary. At Groove, we tell it like it is. You also work with a domestically-based team that offers a level of service you won’t find at most of our competitors. The result? Our clients enjoy smooth transitions thanks to our streamlined work process.
5. How will my customers react to the new site?
Again, change can be disconcerting. That’s why one of Groove’s core areas of expertise is usability. Some designers use a frou frou creative process focused on being cool rather than functional. Not us. Our design process is focused on and driven by customers. Customers MUST be able to accomplish their tasks easily and intuitively. We combine our experience and user testing to create sites that are customer friendly. See examples of our work.
6. I hear good things about Groove, but how can I sell you to my management team?
Well, besides our charm and good looks, you can sell them on our track record of successful engagements, our key differentiators, and our systematic process. But we highly recommend a meeting with our leadership team. We know our stuff and it shows. We’re happy to answer all your questions.