Customer Loyalty and Retention 101: The Complete Guide
Presented By:
What’s Inside?
Increasing customer lifetime value and turning customers into brand advocates are key benefits to a successful customer retention strategy.
We created this guide to help you map out the customer lifecycle and build a loyalty program that turns first-time customers into brand evangelists.
View The Guide Now
What’s Inside?
Increasing customer lifetime value and turning customers into brand advocates are key benefits to a successful customer retention strategy.
We created this guide to help you map out the customer lifecycle and build a loyalty program that turns first-time customers into brand evangelists.
About The Presenters
Groove Commerce is a full-service agency that designs, builds and grows websites for leading eCommerce brands. Groove Commerce uses 5 Core eCommerce Metrics to build strategic and growth-driven partnerships. Groove Commerce is an Elite BigCommerce Partner, Platinum Klaviyo Partner and Diamond HubSpot Partner agency.
Signifyd enables businesses to prevent fraudulent transactions and chargebacks. With a range of features and integrations, Signifyd helps businesses protect themselves from fraud and improve their bottom line.
Smile.io helps businesses create and manage loyalty programs for their customers. With a range of features and integrations, Smile.io makes it easy for businesses to reward their customers for their loyalty and encourage them to continue shopping with them.