Customer Satisfaction
Listen to industry experts discuss the elements of customer satisfaction, and how you can modify your eCommerce store to improve it.
eCommerce retailers have fallen victim to debit and credit card fraud since online payment gateways have become available. Luckily, eCommerce retailers now have tools at their disposal to stop fraudulent purchases before they happen.
All merchants want to ensure that purchases being completed on their online store are legitimate. On the other hand, retailers need to consider how risk-management software may impact the end user's experience. By implementing a clunky verification process, you may drive a percentage of potential customers away from your site.
Drew Blais of Groove Commerce is joined by Avi Jaisinghani from Signifyd to discuss how risk management software can be leveraged by eCommerce merchants without adding roadblocks to the customer's journey.
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Drew Blais |
Avi Jaisinghani |
Listen to industry experts discuss the elements of customer satisfaction, and how you can modify your eCommerce store to improve it.
Learn how eCommerce platforms integrate with external applications such as Signifyd, and what that means for the end-user.
Learn how risk management software determines if a high-risk user is attempting to check out on your site in real-time.