What's Inside?
As a consumer in the post-2020 world, you have likely received SMS communications from your favorite brands. As an eCommerce merchant you have probably thought to yourself, how could I leverage SMS communication in my business operations?
In this guide, we discuss technologies that enable retailers to reach customers where they are. Instead of sending the same messaging to all of your customers, regardless of their interests or buying stage, you will learn how to automate your SMS communications to send the most relevant content to your contacts.
Don't start sending text messages to your customers until you read this guide, or you will not be informed of the legal practices you must follow in regards to ADA compliance and SMS consent.